“TapMall Private Limited” company registered office at 252 FF, Ashapuri, Saketpuri Colony, Maholi Road, Mathura, UTTAR PRADESH (Company). The domain name https://www.TapMall.co.in is owned by the Company. Also the document can be leveraged for the Mobile App version published on Google playstore as “TapMall – Just A Tap Away” (referred as “Mobile App”). It is strongly recommended that you read and understand these ‘Terms of Use’ carefully, as by accessing this site, you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). If you do not agree with this User Agreement, you should not use or access the Website and/or mobile app for any purpose whatsoever. This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Website and/or mobile app, each time you access and/or use the Website and/or mobile app.

The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through, and/or using the Website and/or mobile app at any point in time.

Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at [email protected]


The Website and/or mobile app is a platform for recharge and bill payment services including insurance and loan emi payments. Also the app would be served as Marketplace too in near future. Users can add money to the app wallet and transfer to others via scanning QR code. For abundant clarity, the Company does not provide any services to users other than providing the Website and/or mobile app as a platform to transact at their own cost and risk, and other services as may be specifically be notified in writing. The Company is not and cannot be a party to any transaction between usersand third-party sellers(If any), or have any control, involvement, or influence over the products purchased by you from such third party sellers or the prices of such products charged by such third-party sellers. The Company, therefore, disclaims all warranties and liabilities associated with any products offered on the Website and/or mobile app.

Transactions through the Website and/or mobile app may be subject to a delivery charge where the minimum order size is not met. You will be informed of such a delivery charge at the stage of check-out for a transaction through the Website and/or mobile app.


Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, etc. are not eligible to use/access the Website and/or mobile app. However, if you are a minor, i.e. under the age of 18 years, you may use/access the Website and/or mobile app under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited (even under provision) from purchasing any product(s) which is for adult consumption, the sale of which to minors is prohibited. The Website and/or mobile app is intended to be a platform for users desirous of purchasing product(s) and paying utility bills/EMI payments/Insurance Payments or recharge services for domestic self-consumption. The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the Website and/or mobile app, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement. In order to determine compliance with eligibility criteria, the Company inter alia uses an algorithm and/or pre-determined criteria based technology, and accordingly, from time to time, your usage may be restricted or blocked on account of overlap with such algorithms/pre-determined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance.


The Company grants you a limited sub-license to access and make personal use of the Website and/or mobile app, but not to modify it, or any portion of it, except with the express prior written consent of the Company. Such limited sub-license does not include/permit any resale or commercial use of the Website and/or mobile app or its contents; any collection and use of any utility services or product listings, descriptions, or prices; any derivative use of the Website and/or mobile app or its contents; any downloading or copying of information for the benefit of another third party; or any use of data mining, robots, or similar data gathering and extraction tools. The Website and/or mobile app or any portion of the Website and/or mobile app may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express prior written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website and/or mobile app or of the Company and/or its affiliates without the express prior written consent of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express prior written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Website and/or mobile app, or any other systems or networks connected to the Website and/or mobile app or to any server, computer, network, or to any of the services offered on or through the Website and/or mobile app, by hacking, ‘password mining’ or any other illegitimate means.

You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information

1. belongs to another person and to which you do not have any right;

2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

3. harms minors in any way;

4. infringes any patent, trademark, copyright, or other proprietary/intellectual property rights;

5. violates any law for the time being in force;

6. deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;

7. impersonates another person;

8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

9. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation;

10. is misleading or known to be false in any way Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.